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Testimonials

“Commendation for driver, Brian….I just got home from a 5 day tour of New England with Charlie Adams throughBoscov's. Our driver, Brian, was wonderful and I thought you would like to know. He was without a doubt the best driver I've ever taken a trip with. He was professional, courteous, respectful, etc, etc, etc plus the man can drive a bus! I would not hesitate to take another Klein's tour. Thank you.”

Maureen

“It was an incredibly delightful trip. Would most definitely do it again. St. Michael's is absolutely beautiful. A relaxing hour cruise with a terrific captain who was fun and knowledgeable in the history of St. Michael's. Delicious outdoor and indoor dining. Food was fantastic. Great shops. Everyone pleasant and friendly. Gloria and I had a fabulous day. But more important just let me say Bryan, our coach driver, was the best. Personable, friendly, sense of humor with at all times his priority being the safety of his passengers. A very conscientios driver. While he's driving our lives are in his control. Gloria and I both remarked how much at ease we were with Bryan at the wheel. Sure hope he will do the Bloomsburg trip. Warm regards,”

Bette

“I cant get over how well these Klein drivers are trained. Seriously, to drive all that bus thru New York City traffic? I certainly wouldn't like to try it. My trip had four buses darting in and out of the tight NYC streets on a tour and the Klein drivers delivered. I don't know who does their training....but WOW...and thanks!”

Andrew

“I wanted to reach out and thank you for everything this past weekend. Greg was FANTASTIC, one of the best bus drivers I’ve ever had! I hope to work with you in the future when the National Teams is back in Philadelphia!”

Lindsay

“Thanks again. 10/23 trip to NY was fantastic. Great drivers. Everyone thrilled. Bill”

BILL

“The buses are really nice and clean...even the older ones! Believe me, I found out that "you get what you pay for" when I made a mistake and went with some other company.”

Angela

“Kleins people are wonderful. That is what keeps us coming back. Skillful drivers and great front-end/sales staff. Looking to another tour company is not an option in my world. Thank you for your years of great service to us. - Lois”

Lois

“I wanted to thank you so very much for all your help when planning our bus trip to NYC on Saturday, November, 23rd. We left from our office, Carim Eye and Retina Center. What an ideal way to travel. We were able to leave our cars in a parking lot we all felt secure and familiar with, as well as a central location since we have employees from Myerstown to Minersville and in between. Thank you for your understanding when we decided to add a pick up in Fogelsville for our family/friends from the Allentown area. Then we needed a larger bus, which you arranged without any hassle. I also can not say enough about our driver that day Mark Walters. Mark was amazing. He was professional, courteous, and well informed. We were a group of employees who traveled that day with our friends and family. I brought along several cases of water, fruit drinks, 5 dozen of donuts and a large bag of raffle prizes. We began our day with Mark helping me load these items on the bus, with a smile and patience. We picked up our other riders in Fogelsville without any issue and got straight back to our traveling. Upon approaching Manhattan he pointed out landmarks for the passengers who were unfamiliar with the skyline, with I might add..ample time to get their cameras ready. The drop off in Manhattan was a pleasure, the location for the drop of was perfect!! A central location, with minimal traffic. (at least it appeared that way to us, perhaps Mark would feel otherwise). I just wanted to let you know that I received multiple compliments over how affordable the trip was, so thank you and Kleins for allowing us to have this trip at such a affordable rate. I received even more complements over how wonderful our driver Mark was. What a wonderful experience this was, I am looking forward to scheduling our next trip with you and Klein transportation and of course we will be requesting Mark for our driver. On a personal note, I had the opportunity to travel with my sisters, their daughters, my best friend, her daughter and my daughter and talk, LAUGH and make memories to last me a lifetime. the time in the city was fabulous and the time traveling was priceless. Thank you from the staff at Carim Eye and Retina as well as our guests who traveled with us that day. 54 completely satisfied customers. Kelly”

Kelly

“I was on your bus 110 on a trip to New York December 8, yes the snow day. Jay our bus driver was spectacular, he handled the horrible NY traffic and the wet conditions on the turnpikes just perfectly. It could have been a horrible ride home but do to him it was relaxing and we all arrived home safe and sound. Also hats off to Debbie his companion on the trip she was pleasant and helpful. I would and will recommend Klein Transportation to anyone looking to go on a bus trip. Also our seats at Radio City Music Hall were very good even though you did not order them for us till almost the last minute. Great trip.”

Barbara

“On Saturday, December 14, I had the pleasure of riding bus number 108 with Theresa as the driver. The weather forecast kept calling for snow, ice, and rain throughout the week and we weren’t sure if the trip was still on. Theresa was a phenomenal driver. She took her time driving back from New York City due to the conditions of the highways. My mother told her, “I will ride with you anytime!” Thank you for assigning an awesome driver for this trip.”

Krissy

“I just wanted to say that we went on a bus trip up to NYC on Dec. 15, 2013. I just wanted to tell you that we had the best experience while traveling on Klein. We have done several bus trips through other local tour companies and we have not had nearly the great experience that Klein gave us. The tour guide was extremely helpful in helping us find where we wanted to go and how to get there. Also our bus driver was very polite and efficient. We will definitely be using Klein Transportation services again.”

Jodi

“I was a passenger on your bus Saturday December 14, 2013 for a trip from Reading to New York. I am the Director of Safety at Reading Area Community College and this is where the trip originated from. The weather was challenging at best with the snow especially on the trip home. Before I started my new position here at RACC last May, I was a police officer in Berks County for 29 years so I know a thing or two about safe driving especially with hazardous weather. I do not remember the driver's name, but I have to tell you of the great job he did in getting us all home safely. Please pass on my compliments for his fine job on to him. If he is an indication of the caliber drivers you have you should be proud.”

James

“Good Morning! On behalf of the Owen J. Roberts Friends of the Arts and all our attendees this past Sat. we want to say THANK YOU for providing us with such stellar service from start to finish. The buses were gorgeous and the families were impressed! Our drivers- John your safety man and George were so very professional, warm and friendly and extremely punctual! I only wish we could have tipped them twice! This was a maiden voyage for our art group and we're hoping to begin to do -1 or 2 trips a year. Your pricing and just overall experience made this trip so much more amazing! We could not have asked for a better day (unless you could have gotten us back out of the Lincoln tunnel faster) HAHAHA Traffic was heavy leaving on Sat. but we were able to show the kids more scenes of the city because it was clear and sunny. Please give my regards to Wayne and Adele! Looking forward to more trips with Klein's!”

Susan

“:: I am a parent of a 4th grader at Coventry Christian School. We used a Klein Bus operated by "Brian" for a trip to NYC and I just wanted to say how awesome Brian was! A bus full of loud 4th graders did not affect Brian at all!! We are grateful for the way he safely operated the bus and how accommodating he was!! Thanks to Brian and Klein!!”

Christina

“My daughter went on a field trip to NYC a couple days ago and Eric was the best driver ever. Her friends all thought he was a great driver.”

Ben

“Ocean City NJ Beach Bus What a wonderful trip we had! Gail was an awesome hostess and the driver was fun too - Dan! I have been telling everyone what a great experience it was. I would take a Kline bus again in a blink! I believe your buses will be filling up big time! They’ll be telling you, Cindy sent me! ?”

Cindy

“I wanted to let you know my husband and I enjoyed our trip to D.C. on June 14th. We went to the WW ll Memorial and then to the Newseum. Had just enough time to do that and have lunch. Of course you could spend hours at the Newseum. Our driver was "Driver Jay" and our guide was Cindy, both very nice and Cindy was very helpful about which way to go, were to eat and other hints etc.. I told my friends and now some of those are looking into a trip to D.C. or New York. Thanks again, Gerry”

Gerry

“I just wanted to express how pleased my girlfriend, her family, and I were with Klein's Bus Service to New York City. We took a Saturday day trip on June 21, 2014 with Cindy and Nancy and it ran seamlessly. Both Cindy and Nancy were excellent at giving suggestions and getting us there and back safe and sound. We will definitely consider Klein first for future visits to New York and beyond.”

Brandon

“After a horrific experience with another bus company that dragged on for days, it was Klein Transportation to the rescue with quick answers and quick service! Ashley, was an absolute pleasure to work with in getting all of the arrangements completed for our buses on short notice. Our drivers for the day, Larry and Dan, were great! Knowing that Klein is a locally based company in Pennsylvania and I represent a organization based in Southeastern Pennsylvania, I'm happy to continue to support Klein Transportation for all of our future charter bus needs. Thanks again! Lifesavers!”

Steven Fynes

“I am writing to tell you what a wonderful time we had in Atlantic City! It was the best one of all, and the reason was because of the wonderful accommodations that you arranged for us. The people on the bus were so happy that everything went so smoothly. Frank, our driver, was absolutely great. He was friendly and personable. He attended to our every need and even managed to produce WiFi for us after I had never thought to ask for it ahead of time. We made good time both going and coming and I will never use another bus service but Klein's. Many thanks for such a job well done with NO complaints.”

Sue

“My friends and I cannot express how please we are with the service your company provided on Saturday from King of Prussia to NY. Brian the driver and his assistant were WONDERFUL. We had so much fun and enjoyed the experience on Klein Transportation. Kind regards”

Marsha

“Many thanks to our driver George (Bus #114).......On Sat Dec 6th I took a bus trip to NYC from Amity Elementary School. I would just like to say what a great representative for Klein Bus Company you have with George!! Very professional and a great driver. He interacted with us by giving us some interesting and funny stories.His sense of humor made me feel relaxed and safe. On time picking us up both to and from. The bus ride was smooth and pleasant despite the rainy weather. Bus was clean and comfortable. I don't know how he did it, but George navigated that bus around NYC without any trouble. Kudos to him!!!! I will certainly recommend Klein Bus service to my friends. Merry Christmas to all at Klein Bus! Please say Merry Christmas to George and thank him for me!”

Carol Anthony

“We enjoyed a trip to NYC with Klein Trans. Our driver Nancy was humorous but most importantly a safe and competent driver. The highlight of the trip on the bus was the helpful attitude and information shared by Cindy. We have made the trip five times and this one was the best! Thank you!”

Linda

“I just wanted to let you know that we had a wonderful time in Miami. I was a chaperone on bus 2 with Theresa and she was awesome. She was a very skilled driver with a great personality. Her communication skills with the other bus drivers and the students was great. During our time in Miami she became part of our band family… at least for the kids on bus 2. They kids were sad to see her go when we switched drivers. Although I can only speak for bus 2, we had a great time in MIAMI. Just wanted to let you know that we appreciated Theresa.”

Mary Beth

“I would like to tell you what a great job Dan the bus driver did in getting us home safely on Tuesday from the Philadelphia Flower Show- bus 110. It took us awhile and it was very trying BUT we did make it home. He put our minds at ease and made the trip a little less scary. We even sang! Sincerely and full of thanks”

Mary Ellen

“Yesterday (Tuesday, March 3) my friends and I were on the Klein bus to the Philadelphia flower show (bus #112A). I would like to commend our bus driver Frank and tour director Kathy for their professionalism in light of the extremely bad weather and poor driving conditions we encountered on the trip home. Frank's driving skills are to be commended for getting us home safely and in a timely fashion.”

Klein Customer

“Good morning, i was so pleased with the service i received on March 7th Larry was excellent we had a wonderful time and I would recommend you guys to everyone very good service clean bus clean bathroom everything was great”

Cynquetta

“Greetings! I just wanted to compliment your company and 2 outstanding drivers Frank and Jay. I was the tour director on a recent trip to Williamsburg, Va. and was very impressed with Klein Transportation from start to finish. The bus was in excellent condition and the drivers were the most professional drivers I have worked with in over 20 years. Kudos to them and your company. Keep it up!!”

Liz

“In follow-up to our conversation, I wanted to send you a separate email, in addition to the on-line survey that I was asked to complete - Thanking Klein for their awesome service on our recent trip. You have my permission to use this as a customer testimonial. Raider Starz wanted to say THANK YOU for the incredible service Klein provided on our recent trip. We had @100 people to take to a Cheerleading competition in Providence, RI for the US Finals. The Buses were new, clean, had DVD players and wi-fi, which made for an enjoyable experience by itself. The drivers were on-time, professional and courteous and it was THEY who made the biggest impact on our trip. What made the ride even more enjoyable was that our agenda for the competition had changed just prior to the trip, and although this was stressful, we were able to work together to keep our agenda on track. The last minute changes to the competition had also created some free time on the return portion of our trip. The Lead Driver, Bryan - had made a suggestion to stop by Newport, RI which was just 10 minutes further than our original itinerary location, but much nicer. One of our teams had won a National championship at the competition, and this gave the team some time to celebrate, bond and enjoy a quick lunch together. Both teams team pictures on the beautiful waterfront with their trophies. The entire team thoroughly enjoyed this stop, and it would not have happened if it wasn't for his knowledge of the area and him taking the time to help us research this location. Winning the championship was not expected, and while this was all happening, our hometown had arranged for an ad-hoc parade through town. Again, although it was only a few minutes out of the way - Klein was able to accommodate by rolling us down main street and back to our meeting location AND on-time. Both of these changes, openly assisted by the drivers helped to make this trip one to remember. We will definitely be using Klein on next year's trip, and will be requesting our driver team if they are available. We are looking forward to making Klein the "Bus Line of the Starz"! for years to come. Please be sure to let Bryan & Larry know how much we appreciate their excellent customer service. Sincerely, Jeff Perdick & Everyone at Raider Starz”

Jeff Perdick

“I just wanted to thank you for the wonderful experience that the Evergreen Soccer Club had on Saturday with Klein Transportation. Our driver was kind, courteous, professional, and punctual, and the whole trip ran without a hitch. Thanks again! Becky”

Becky

“I want to thank Klein for the great job providing the bus transportation for my daughter’s wedding. A special thanks and compliments to Laura and Matt. They were professional, alerted us to potential issues, and worked to solve them. We would highly recommend your company in the future. Unfortunately, (or fortunately) we don't have another daughter to get married!”

Gail

“Just returned from the Fun on the Run Bus Trip to Black Hills/Yellowstone. a 15 day trip 5,300 miles and 11 states... the Klein bus was comfortable, clean and the driver, Frank was great. Not only did he maneuver the huge bus around curves, mountains expertly he was also informing us of sites coming up. Thanks so much for making our trip even a more spectacular than we imagined. Hopefully, Frank will return to you with the same excitement he showed on the trip. Please consider chartering more trips out West. THANK YOU, FRANK, for the professional you are. You are a GIANT in my group's eyes.”

Fran

“I have shared my comments when trips are less than I expected. I wanted to share my thoughts on a trip that was very nice. I was on the Main Train Tour June 22-June 26. Cindy was an outstanding escort. She was fun, organized, and polite. I appreciated her kindness to my 89 year old father. She made him feel special and important. She did an excellent job of keeping things moving and keeping us informed. Frank was pleasant, respectful and kind. He too was very good with my Dad. He's a safe driver who takes pride in what he does. Frank and Cindy are a great asset to your team and I'd be delighted to go on another tour with both of them. This is the service I expect and appreciate from Klein's. Good job.”

Holly

“I had a trip to Virginia and the efficiency of your bus driver Larry was excellent. He took care of the bus like his own and he took care of the passengers like his own family. I would strongly recommend this driver and this driver is an asset for your transportation company.”

Thomas basil

“I wanted to take a moment to let you know how much we enjoyed our recent trip to Emmitsburg, MD using your bus service. The bus drivers were polite, professional and very accommodating. It was a wonderful surprise to get on the cool air-conditioned buses when we expected to have the regular non-air-conditioned ones! Thank you for that nice treat! I also enjoyed my interactions with Brandi. She was very helpful in assisting me plan our trip. If the need arises again for bus transportation I will be calling upon Klein. Thank You again, Immanuel Church of the Nazarene”

Bobbie

“I just wanted to take the opportunity to express our gratitude to Kleins Transportation after our most successful trip of the season; a two day trip to the Maryland/Virginia region. The success of the trip may be accredited to the exciting venues which we visited but not solely is it thanks to the trips and venues; the coaches we had and drivers operating them were nothing short of amazing! Frank, Larry, Eric and Daniel were not only safe drivers but also fun drivers. They were informative, patient and responsible drivers. So without these drivers the entire trip could have been very different - Thank you! I would also, like to commend Kleins Transportation for your superior customer service provided over the phone. Ever since the first phone call, dealing with Brandi to arrange this trip was a breeze and easy to arrange; quick responses and always willing to help. It really makes a difference. - Thank You! Thanks,”

M.W. Morristown, NJ

“Brandi – thanks you so much for all your extra help in organizing yesterday bus trip. I know how much extra work you did just for me – and I’m sure you had many more groups to service. Our drivers Dan and Sue did a great job. They were very accommodating and nice to all in our group. Thanks for a great trip. Any future trips I organize I will surly use Kline!”

Rob Wright (St Catharine’s Church)

“I would like to thank the wonderful staff at Klein Bus for a safe and wonderful trip to Philadelphia for the Papal Mass!”

KEVIN

“Just wanted to let you know that 3 friends and I went on a trip on Dec.5th and had a blast!! Theresa and Cindy are the best!!! Cindy talked to everyone on the bus!!! She asked us our plans and helped us map everything out!! Theresa can DRIVE!!! We are already planning a trip for after the holidays and we want Theresa and Cindy's bus!!!”

Trisha

“My family (4 kids and my husband and I)traveled to NYC on 12/9/15. Our tour guide, Cindy, was so friendly and nice and super helpful. She visited with each passenger on the bus prior to our arrival and asked what our plans were for the day and mapped out our day for us. As I had not been there since the 90s, I found this extremely helpful! Our bus driver, Frank, was very professional and nice, as well. Thank you for such fine customer service! I would not hesitate to use Klein Transportation again.”

Barbara Ernst

“I went on a bus trip today to New York City. Riding on a Kleins bus was the best decision ever! Nancy, our driver, made navigating through the city look easy! She did a phenomenal job! Our "tour guide" Carol was so pleasant and entertaining and more helpful than I ever expected! I would go on a tour with the two of them again in a heartbeat! Thank you Kleins for employing such delightful people. I look forward to my next trip!”

Stephanie

“February 13th my son, granddaughter and I traveled to New York to see the broad way show Wicked. I was excited to share this wonderful experience with my beautiful granddaughter Riley but was apprehensive this being my first "real" bus ride. The apprehension is gone and I cant wait for my next trip. The show was fabulous as expected what wasn't expected was the entertaining, professional, knowledgeable, and talented duo of Cindy and Theresa. It was clear this was much more then just a job for both of them. Their engagement , dedication and commitment to the travelers as well as to Klein transportation was evidenced by their concern for each and everyone of us. Cindy ensured we knew where and when to return to the bus as well as sites to see throughout the city. I am still sharing our wonderful trip with anyone who will listen. I want to thank you for one of the most memorable experiences I have shared with my granddaughter and my son. I look forward to our next trip and hope to include my husband and grandson! Please let Cindy and Theresa know how exceptional they are!”

Mary Canan

“We just returned from a trip to New York. Our driver, Theresa, went above and beyond to make the trip enjoyable and comfortable. I had a broken leg and was traveling with a wheel chair. Theresa was helpful, warm, and offered an overall positive attitude that really helped during a difficult situation. Thank you Klein, and especially Theresa.”

Mindi

“I've been on several buses for day trips. Klein's was the quietest, smoothest, cleanest ride I've ever had. Very comfortable seats. The bus driver was excellent! I did not mind so much parting with my money in Atlantic city LOL! My ride began at the Audubon stop. Way to go Klein! That's how you do business!”

First Time Klein Rider

“I've been on several buses for day trips. Klein's was the quietest, smoothest, cleanest ride I've ever had. Very comfortable seats. The bus driver was excellent! I did not mind so much parting with my money in Atlantic city LOL! My ride began at the Audubon stop. Way to go Klein! That's how you do business!”

First Time Klein Rider

“Day trip to NYC - BUS 110 - April 9th Terrific day (albeit it rained in the afternoon). Sue - great driver - encountered a difficult situation in off-loading her passengers and she resolved the situation. I have never had a tour guide as gracious and helpful as Cindy.”

Carol

“Hello, On Wed I took the Mystery Tour with Middletown Township and Cindy was our bus driver. I must tell you she was wonderful. I felt very safe with her driving, she was helpful getting folks ( many who were elderly) on and off the bus. I sat in the front so I was able to watch her. She never sped, she was very careful and conscientious and had a great sense of humor. I hope when I travel again with Middletown she is our driver. Thank you.”

Robin

“My granddaughter tori and I were on the NYC bus on Saturday, May 14th, boarding at Douglassville. This is a yearly trip for us, to see a Broadway show in NY. I wanted to tell you what a gem you have in Cindy, who was our tour guide. We have been on other day trips, some with Klein's some with other companies, but without a doubt, she was the absolute BEST guide we ever had. She was welcoming, helpful, spoke to each passenger, inquiring where they were going and if they needed help. I learned more helpful info about NYC on Saturday than ever, and we both loved it. She is WONDERFUL! Likewise, Sue, the driver. She deserves a pat on the back...I hope you know what you have in her. I will book with Klein's again because of her. thanks!”

Beverly

“In late August, I took my field hockey team to Maryland overnight for two games. Bryan Ansari was our driver and he was outstanding! He is courteous, and organized but as important, he is an excellent driver! He drives safely and at appropriate speeds in all conditions! He is the most proficient bus driver I have ever had on a long distance trip! This is really comforting when you are traveling with 20 high school students. Thank you Bryan.”

Gina Buggy

“We were on N.E. tour 09/18/16 to 09/22/16. It was fantastic. Cindy was a great tour director and Bryan was a phenomenal driver!”

Sharron

“N.E. trip was fantastic. Cindy was terrific and Bryan handled the bus like it was a VW. We could not have made arrangements for everything we did and saw. Thank you Kleins.”

Sharron

“Just a big "thank you" for a wonderful job taking us to the Franklin Institute today. Your buses were clean, on time, and your drivers could not have been more professional. We hope to contact you for future trips.”

Sincerely, Patton Middle School teachers

““I wanted to let you know that the bus trip to the Inauguration Day 2017 was exceptional. Your staff (driver Frank and his assistant) made the trip relaxing and enjoyable. Extremely friendly, personable, and professional were three words that come to my mind when describing your staff. The trip to Washington was safe and relatively short despite the large crowds and buses. Please express to your staff, the great trip they provided for my son and I to witness this historic event in Washington, DC.””

Kevin V.

“I just wanted to quickly write to you to let you know how wonderful my group’s experience was during their trip to Erie, PA this past weekend. Our driver, Bryan Ansari, was completely courteous and dutiful, and was a huge contributor to our trip’s success. This was my first time planning a trip like this with my students, and the whole team at Klein made the experience easy and worry-free. Thank you so much with your help in the planning process and to Klein for providing top-quality transportation services to my students. I look forward to planning more trips in the future and will definitely recommend Klein to my colleagues for their future travel plans as well! Thank you again!”

Krista


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Klein Transportation, also known as Klein's Bus Service, is one of the few bus companies in the area that has been family owned and operated for over 50 years. We are a charter bus company and a school bus operator. We are members of the American Bus Association, a representative of USA bus companies, and the Pennsylvania Bus Association, a representative of PA bus companies.

Klein Transportation is a member of the following trade Associations:

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